Association Policies

We are always trying to improve our services. This is why we give access to a wide range of information in a clear way to tenants, our Management Committee and our Regulators.

Castlehill’s key policies and strategies are available below.  Please note any unavailable policies are going to the committee for approval and will be uploaded shortly.

Adaptations Policy

Allocations Policy

Annual Budget Preparation Policy

Anti Social Behaviour and Harassment Policy

Asbestos Management Policy

Asset Management Strategy

Debt Recovery Policy

Estate Management Policy

Equality and Diversity Policy

Legionella Policy

Motor Scooter Policy

Reactive Maintenance Policy

Rent Policy

Risk Management Policy

Pet Policy

Unacceptable Actions Policy

Voids Management Policy


If there is a policy not listed which you wish to see please contact us at

Your Guide To Your Tenancy

We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.

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Our Property Locations

We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.

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