Festive Season opening hours

Our offices have been closed to the public since March, with our staff working from home.  During the festivities, staff will be on holiday from 1 pm on Tuesday 24 December 2020 and the phones will transfer to our emergency repairs service. Phone lines will re-open on Tuesday 5th January 2021 at 9 am.

Be assured a member of staff will be on call throughout the season in event of an emergency.

During the holidays, our emergency repairs service will be operational.

Please phone the main office number 01224 625822 for our emergency call-out details.

For gas heating: Kingdom Gas 0800 3899463

For central plant/air-source heating: Heat Care Oil & Gas 01343 842042

For other emergencies (floods, leaks, loss of power, etc.): Camwater 01651 872929

If you live in sheltered or very sheltered housing, please report any repairs to scheme staff as usual.

We are very aware that this festive season will be different for us all. We’d like to take the time to wish you all a Merry Christmas and hope that the New Year is kinder to us all.