Castlehill Housing Association
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Housing Support Services

Castlehill Housing Support Services are registered with the Care Commission and receive funding from the local authorities’ Supporting People department.

Our support services consist of:

Sheltered and Very Sheltered Housing

Our Scheme Managers and Housing Support staff provide assistance to our tenants with tasks such as regular checks on the person’s welfare, ensuring the house provides a safe and secure place to live and liaising with services such as GP, health professionals or home care to ensure that these services meet identified needs.

See Sheltered and Very Sheltered Housing (PDF) for more details.

Key Project

Extra assistance to help people maintain a successful tenancy. This is a wide ranging service tailored to individual needs and can include help with benefits, health issues, budgeting, organising the household, help with form filling, employment and general advice.

For more information see Key Project (PDF) information.

Amenity Housing for Older Chinese People

Castlehill has 8 flats in Aberdeen allocated to older people from the Chinese community. The association employs a Support Worker for 3 hours per week, particularly to provide translation services and to assist residents to access the services they need.

In all our Housing Support services, each tenant has their own Housing Support Plan which details how support will be delivered and each tenant is totally involved in completing the plan and agreeing how their needs should be met.

Care Inspectorate

The Care Inspectorate is the government agency set up to regulate a wide range of care and support providers across Scotland. It regulates and inspects our services to ensure that the government’s National Care Standards on housing support are being met. Complaints about any registered care or support service can also be referred to the Care Inspectorate.

Also see Castlehill’s Most Recent Inspection Report (PDF).

For full information about the Care Inspectorate, please visit their web site: www.scswis.com

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We are a recognised Scottish Charity Reg. No. SC013584 · Tel: 01224 625822 · Email: info@castlehillha.co.uk