Scheme inspections happen twice yearly and you will be sent a letter letting you know when they are going to happen.
Your housing officer and property services officer will both be on-site, which makes it easier for you to give us feedback about your scheme and identify any concerns, maintenance or management issues.
Scheme walkabouts usually take place twice a year for general needs schemes. Sheltered and very sheltered tenants can raise any concerns with their scheme manager.
We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.