Scammers beware! If it seems odd – it probably is.

A small benefit to lockdown has been a distinct lack of scammer calls. Unfortunately, as we eased out of the restrictions, the calls have restarted. One that is quite common is the call that tells you that there is an issue with your TV license. We can offer this basic advice. STOP. CHECK. ASK.

Scammers often don’t use your name or have your full address. They will call you sir or madam and likely only have part of your address. If something feels off, it probably is – so we’d encourage you to check.  Remember TV licensing, HMRC, Amazon and Microsoft won’t call you to tell you that you owe them money.

TV licensing have a useful leaflet, available on our website in the guides section, which you can download. Never feel worried to check and ask if you are unsure.


Golden rules

  • If it looks too good to be true—it probably is.
  • Use your common sense: the offer may be a scam.
  • ALWAYS get independent advice if an offer involves significant money, time or commitment.
  • Remember there are no get-rich-quick schemes: the only people who make money are the scammers.
  • Do not agree to offers or deals straight away: tell the person that you are not interested or that you want to get some independent advice before making a decision.
  • NEVER send money or give credit card or online account details to anyone you do not know and trust.
  • Check your bank account and credit card statements when you get them. If you see a transaction you cannot explain, report it to your credit union or bank.
  • Keep your credit and ATM cards safe. Do not share your personal identity number with anyone. Do not keep any written copy of your PIN with the card.
  • Be suspicious of all unsolicited calls and emails received from out-of-the-blue.
  • If in doubt, speak to your family and friends to get a second opinion.
  • Don’t forget that scammers always lie! They usually claim to represent highly reputable organisations, banks and government agencies to trick people.
  • Tell your family and friends about any scams, especially if English is not their first language.
  • BT encourage you to report any scam calls – by doing this you may protect others. Click here to report on the BT site.
  • The tv licensing website also has some top tips of recognising scams.