15

Dec

Winter edition of The Chain launched

Covid-19 has shown us that we must adapt to coming up with digital solutions to ensure our tenants are kept as up to date as we possibly can.

We are pleased to be able to share with our tenants the Winter edition of The Chain, our newsletter which is co-produced with CaRTO; our award-winning Tenant Participation group.

No one could have foreseen the events of the last year, but we have adapted. The pandemic has changed the way we will be doing certain things. Moving forward we intend to continue to produce The Chain digitally and share it with you via our website and by email.

Castlehill wants our newsletter to be a handy tool for tenants. We’d like you to be part of it.  Tenant Participation is an integral part of how we operate at Castlehill. CaRTO comment on and influence decisions we make that may affect tenancies or the services we deliver. By working together, services can be improved, and we realise that when we know better, we can do better.  So, if you would like to be part of CaRTO or have something, you’d like included in The Chain please let us know by emailing our Tenant Participation Officer; catherine.coutts@castlehillha.co.uk

Moving into 2021 tenants are encouraged to sign up for our ‘Go Paperless’ initiative which would enable us to use email and SMS to send you many of the documents connected with and useful to tenancies. Life post-pandemic will involve change and we intend to continue with the adaptations we have made and improve on them. We look forward to returning to our new normal in the next 12 months.