Winter 2020 payments for Universal Credit

The festive period is often a financially stressful time for people, more so when we are navigating a global pandemic.

For those on Universal Credit and other benefits, it’s always crucial to know just when your payments are coming in so you can plan effectively.

The Department for Work and Pensions has now confirmed the dates claimants can expect their payments over the festive period but things are slightly different this year due to the way the bank holiday falls and could impact some people.

We have updated our information leaflet and encourage claimants to call the helpline straight away if their payment does not come through on time.

The Universal Credit helpline number is 0800 328 5644. Lines open Monday to Friday, 8am to 6pm. All calls are free.  Remember the line is closed on bank holidays.