The Scottish Housing Regulator has published a guide for tenants and service users which explains how they regulate. You can read this here. The Scottish Housing regulator has also made two short videos about who they are and what they do and one explaining how to raise a concern about a social landlord which should help you understand the role they play in regulating to protect the interests of tenants, people who are homeless, and others who use social landlords’ services.
Castlehill’s engagement plan with the Scottish Housing Regulator is available to read here.
Details of our Registered Tenants Organisation is available here.
Further information will be updated shortly – please check back.
An internal audit helps us ensure we have the proper controls, governance and risk management processes in place. Our internal audit is conducted by Wylie Bisset.
An external audit process ensures that we have internal controls, processes, guidelines and policies are adequate, effective and in compliance with governmental requirements, industry standards and company policies. Our external audit is conducted by A2B accountants.
We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.