What is Tenant Participation?
Tenant participation is an integral part of how we operate at Castlehill. Our tenants comment on and influence decisions we make that may affect their tenancy or the services we deliver. In fact, our tenants are at the heart of everything we do. Tenant participation is key to our aim of providing high-quality affordable housing and an efficient, responsive and personal housing management and property service.
There are many ways to take part in our decision-making processes. Many tenants are already involved but we need your help to make sure that everyone has their say in matters that affect them. You don’t need any specific experience to join in. Every tenant is welcome. It doesn’t matter if you have just moved in or if you have been a tenant for years. If you are not sure what you would like to do, please call our Tenant Participation Officer on 01224 628109 for a friendly chat about your options.
We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.
We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.