Alterations and planned maintenance

You should never make alterations to your property without discussion with your Property Service Officer and written permission from Castlehill.

To discuss alterations, you should call your Property Services Officer on 01224 625822. Written permission must be obtained before going ahead with any changes to your home. If you carry out alterations without approval, you will be recharged for the cost of restoring the property to its previous condition. A form is available to download and email to the office.

Planned maintenance

We have a programme of planned refurbishment and upgrades for updating kitchens and bathrooms across our schemes over the next few years.  Work is carried out dependent upon the age and condition of the property and meet and continue to meet the Scottish Housing Quality Standard (SHQS) and the Energy Efficiency Standard for Scottish Housing (EESSH).

There have been minor delays to this programme due to the Covid pandemic.

Your Guide To Your Tenancy

We’ve created a handbook with the help of tenants, for tenants. It has been designed as a guide to refer to at the start, during and at the end of your tenancy.

Download Your Handbook

Our Property Locations

We have over 1900 properties across North East Scotland, including general needs, amenity, sheltered, very sheltered, mid-market rent and shared ownership.

View Our Property Map